No To A Greater Extent Than Treading Water, On Wihi
Sunday, November 7, 2021
Hi there,
The adjacent WIHI broadcast — Tread Water No More! Making Sense of Patient Experience Data — volition accept house on Thursday, September 11, from 2 to iii PM ET, and I promise you'll melody in.
Our guests volition include:
- Kevin Little, PhD, Improvement Advisor, Institute for Healthcare Improvement (IHI); Principal, Informing Ecological Design, LLC
- Kristine KS White, RN, BSN, MBA, Faculty, IHI; Principal, Aerate Consulting; Co-founder, Aefina Partners, LLC
- Kathy Klock, Senior Vice President, Human Resources & Clinical Support Services, Gundersen Health System
- James Bonner, LMSW, Director of Patient Experience, Spectrum Health
Have yous been poring over approximately patient survey or patient sense information lately? Chances are practiced yous have. How did yous brand sense of what yous saw? What actions are yous taking equally a effect of what yous learned? Not sure? Unclear what to brand of the information or what to create with it? You are non alone! In fact, equally the ways to larn nearly how patients sense their assist together with their caregivers guide keep grown, together with hence has the confusion nearly how to translate the information together with how to brand the best purpose of it.
That’s why we’ve invited Kris White together with Kevin Little to caput upwardly our panel on the September 11, 2014, WIHI: Tread Water No More! Making Sense of Patient Experience Data. The 2 are determined to push clit yous out of whatsoever morass of patient-generated information yous mightiness live on drowning in. Proof positive that it’s possible volition live on provided past times Kathy Klock from Gundersen Health System together with James Bonner from Spectrum Health.
Kris together with Kevin guide keep position together a terrific laid upwardly of guiding principles for appreciating together with distinguishing alongside a broad gain of methods wellness assist organizations are using to larn to a greater extent than nearly together with from patients. They’ll hash out everything from patient surveys, to focus groups, to patient together with solid unit of measurement advisory councils, to patient letters together with complaints. When looked at inward combination with staff surveys, patient security metrics, rounding observations, together with other organizational functioning data, a comprehensive moving-picture demo tin emerge.
That’s why we’ve invited Kris White together with Kevin Little to caput upwardly our panel on the September 11, 2014, WIHI: Tread Water No More! Making Sense of Patient Experience Data. The 2 are determined to push clit yous out of whatsoever morass of patient-generated information yous mightiness live on drowning in. Proof positive that it’s possible volition live on provided past times Kathy Klock from Gundersen Health System together with James Bonner from Spectrum Health.
Kris together with Kevin guide keep position together a terrific laid upwardly of guiding principles for appreciating together with distinguishing alongside a broad gain of methods wellness assist organizations are using to larn to a greater extent than nearly together with from patients. They’ll hash out everything from patient surveys, to focus groups, to patient together with solid unit of measurement advisory councils, to patient letters together with complaints. When looked at inward combination with staff surveys, patient security metrics, rounding observations, together with other organizational functioning data, a comprehensive moving-picture demo tin emerge.
We promise you’ll add together your ideas to the ones you’re certain to larn nearly on the September eleven WIHI. You tin enroll for the broadcast here.