No Worries? Non Together With Then Good.
Wednesday, October 1, 2003
Every linguistic communication or portion has its colloquial response to "Thank you!" In Spanish, nosotros say, "De nada." "It's nothing."
In the United States, nosotros oft say, "No problem."
Here inward Australia, it's "No worries."
This is fine inward casual settings, equally with friends. But, inward wellness attention settings, it's the incorrect answer.
I addressed this about v years agone inward a weblog post, noting:
One of the things I learned inward my infirmary days was how to convey gratitude. A infirmary tin live on an uncomfortable identify for patients as well as identify unit of measurement members. It is a foreign physical environment, where people are anxious because of feared or actual medical weather or forthcoming procedures or tests. In that situation, when y'all produce something sort for someone, the individual is genuinely grateful. It tin live on equally elementary equally offering directions, or picking upward a fallen object, or something much to a greater extent than serious.
When I started working inward the hospital, when someone would enjoin "Thank you" to me, I would oft answer, "It's nothing," or "No problem." Wrong! I was taught that such an reply devalues the gratitude that the other individual is feeling. A to a greater extent than appropriate response is, "It is my pleasure," or "I am hence pleased I was able to help." That indicates that y'all empathise their feelings.
Over the years, I trained myself to produce this. Lo as well as behold, 1 time I got rid of the "It's nothing" conversation stopper, people would restrict inward as well as maintain the conversation fifty-fifty further. I was able to acquire hence much to a greater extent than nearly people's fears, expectations, experiences, as well as hopes as well as and hence assistance interpret those into improvements inward the clinical environment.
So mates, endeavor this out inward clinical settings. You'll respectfully admit a person's appreciation, as well as y'all mightiness acquire something novel that could live on helpful to the patient, family, or your ain institution.
In the United States, nosotros oft say, "No problem."
Here inward Australia, it's "No worries."
This is fine inward casual settings, equally with friends. But, inward wellness attention settings, it's the incorrect answer.
I addressed this about v years agone inward a weblog post, noting:
One of the things I learned inward my infirmary days was how to convey gratitude. A infirmary tin live on an uncomfortable identify for patients as well as identify unit of measurement members. It is a foreign physical environment, where people are anxious because of feared or actual medical weather or forthcoming procedures or tests. In that situation, when y'all produce something sort for someone, the individual is genuinely grateful. It tin live on equally elementary equally offering directions, or picking upward a fallen object, or something much to a greater extent than serious.
When I started working inward the hospital, when someone would enjoin "Thank you" to me, I would oft answer, "It's nothing," or "No problem." Wrong! I was taught that such an reply devalues the gratitude that the other individual is feeling. A to a greater extent than appropriate response is, "It is my pleasure," or "I am hence pleased I was able to help." That indicates that y'all empathise their feelings.
Over the years, I trained myself to produce this. Lo as well as behold, 1 time I got rid of the "It's nothing" conversation stopper, people would restrict inward as well as maintain the conversation fifty-fifty further. I was able to acquire hence much to a greater extent than nearly people's fears, expectations, experiences, as well as hopes as well as and hence assistance interpret those into improvements inward the clinical environment.
So mates, endeavor this out inward clinical settings. You'll respectfully admit a person's appreciation, as well as y'all mightiness acquire something novel that could live on helpful to the patient, family, or your ain institution.