Faces Of The Telluride Experience

Here's a small-scale compendium of some faces (students too faculty) from this week's Patient Safety Summer Camp inward Telluride, Colorado.


As a freshly minted physician, I sympathise the routine of patient care. I receive got seen rushed explanations of informed consent too abbreviated histories too physicals; I fifty-fifty acknowledge to doing it myself inward the advert of efficiency. But I desire to grow, I am willing to listen, too I am prepare to last inspired. As I prepare for my internship too residency inward anesthesiology, I realize that the condition quo of the electrical current medical civilisation is inadequate, too that my exposure to formal too informal learnings too discussions on patient security too lineament has been limited. I am hopeful that this roundtable volition assistance me acquire a to a greater extent than compassionate anesthesiologist, a to a greater extent than skilled instructor, too a to a greater extent than thoughtful squad member.  A complaint from Dora.


All likewise often, patients are harmed inward hospitals at the hands of well-intentioned providers. More oftentimes than not, when an trial similar this happens, a fellow member of the aid squad had an inclination that something was incorrect or unsettling but did non experience similar they had the authorisation to beak upwardly on the patient’s behalf. As a medical student, I receive got felt at times every bit though my project is to uncovering too absorb without offering input. The story of Lewis Blackman reminded me of how unsafe this mental attitude tin be– quiet too reticence to “bother” an authorisation figure ended upwardly costing an innocent fellow his life.

To proceed things inward perspective every bit I progress inward my career, I’ll re-frame Dr. McDonald’s advice every bit it applies to squad dynamics inward the clinical setting: if I run across something that concerns me, what’s the worst matter that could happen? If I enhance the number amongst a superior, could they uncovering me incompetent or annoying? Maybe. If I don’t enhance the issue, could some other human beingness pay the ultimate cost because I was to a greater extent than concerned amongst self-preservation than the security of my patient? Maybe.

Through this lens, the alternative is easy. No i e'er died from looking stupid. A complaint from Elizabeth.


Each “tribe” has their ain biases virtually the other “tribes” inward the infirmary including the patient too their family....

I am fortunate coming from Seattle too working at Virginia Mason to receive got been exposed to these ideas long ago, too they receive got driven me to where I am today. However inward my electrical current education, I am learning inward a silo too receive got no clue what medical students, nursing students, chemist's shop pupil too then on locomote through inward their educational activity too training. Being hither today I had the realization that nosotros must all operate together every bit a squad to make an environs that supports patient safety. While each tribe has biases of the other, nosotros must operate together to interruption downwards barriers to amend sympathise each other’s work. We receive got the luxury hither at Telluride of already having a usual role established. Going frontward inward my career, I sympathise the importance inward establishing that usual role amongst my stakeholders too engaging the staff. Sometime that way finding a champion to assistance acquire the message out. My role is going to last establishing that usual role for all the tribes to practise i unified tribe of healthcare workers that amongst beak upwardly for patient safety. A complaint from Evan.


As healthcare providers, nosotros demand to recall that our finish is to render our patient amongst the best aid possible too practise our best to ensure a positive outcome. While in that place are many tasks involved inward this, nosotros demand to recall that our patients are to a greater extent than than only a diagnosis or a laid of vitals. They are existent people amongst existent fears, concerns, too questions. Giving the best possible aid way respecting the patient plenty to receive got the fourth dimension to address these issues amongst them too include them inward their care. I experience that working together every bit a squad inward this way volition assistance increase patient satisfaction too also improve patient outcomes. A complaint from Kathleen.


Before I started medical school, I spent a twelvemonth working at a costless clinic inward Moab, UT. If you lot aren’t familiar, Moab is a small-scale town of virtually 5,000 people sandwiched betwixt Canyonlands too Arches National Parks–some of the most stunning landscape inward the world. At the Clinic, nosotros serve the many people who operate to proceed this pop tourist town (it has over 2 meg visitors per year) running. As a kickoff twelvemonth medical student, I don’t receive got a ton of experience working on the infirmary floors, but inward Moab I worked every bit business office of a 2 individual staff where I coordinated our clinical volunteers too was the principal shout out for of contact for most of our patients’ follow-up care.

At the time, nosotros were a clinic run exclusively past times non-medical personnel, then nosotros rarely used the vocabulary of lineament improvement too patient security that I’ve since learned inward medical schoolhouse too inward the kickoff few sessions of the Telluride Summer Camp. However, I’ve come upwardly to realize that nosotros prioritized patients’ needs, primarily through opened upwardly communication betwixt volunteer providers, clinic staff, too patients virtually the excogitation of care. We didn’t necessarily receive got protocols–we all sat every bit a squad too discussed each instance too each squad members’ responsibilities. Much of this was done on the fly, but we seemed to receive got a pretty skillful organisation for making certain folks didn’t autumn through the cracks. A complaint from Sean.


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