Mind The Step!

One of my "thinker inwards residence" sponsors hither inwards Commonwealth of Australia is VMIA, the Victoria terra firma authorities insurance agency.  I had only finished having a lovely loving cup of java too conversation alongside i of the agency's executives, where our topic had been conduct chances assessment too mitigation.

As I started to exit the java store (not a terra firma means facility!), I stumbled too looked dorsum to run into a driblet inwards the flooring levels betwixt 2 parts of the restaurant.  While I tin hand the axe survive clumsy (just enquire my soccer buddies!), ordinarily I'm pretty expert at walking out of restaurants without suffering harm.  So, I looked dorsum to reconstruct the situation.


Here's the wide scene.  The waiter to a higher house has only stepped downward into the lower share of the shop.  And indeed, at that spot is a large sign upwards too to the correct alert patrons of the driblet inwards flooring height.


The occupation is a that at that spot is a really eye-catching sign to the left, designed to draw your attending equally yous transcend through this area.


So, I didn't uncovering the alert sign to my right.  Also, the flooring expanse is non good lit, too at that spot is petty colouring divergence betwixt the pace too the flooring below.

Ok, that's the human factors gear upwards of circumstances. These are accidents waiting to happen.

Now, let's plough to the people side.  As I stumbled, a clerk behind the counter noticed too smiled knowingly, equally if to propose that I was non the showtime to accept this experience.  I went dorsum to beak alongside roughly other clerk too betoken out the problem.  She was really apologetic too asked if I was hurt.  I said I was fine but only wanted to betoken out the security hazard.  When she saw me taking pictures, she said, "You're non going to sue us, are you?"  I said no, but I idea the store mightiness desire to devise a ameliorate alert system.  She acknowledged that the electrical current scheme was designed to warn people headed towards the right, i.e., going to the toilet, but non those who mightiness survive going to the left.

I left confident that the occupation would non survive addressed inwards the future.  Some day, individual volition autumn too survive badly hurt, too the store may, indeed, survive sued.

Think through like circumstances inwards wellness assist facilities too other service establishments, equally good equally industrial settings.  Such patterns are highly prevalent--both inwards price of the human factors issues too equally good inwards price of the lack of empowerment felt yesteryear the forepart business staff.

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