The Danger Of The Ordinary Too Wrong

Thanks to Mike Davidge, at NHS Elect in addition to NHS Wales, for sending along the link to an splendid talk past times Gordon Caldwell, a consultant doctor who plant at Worthing Hospital inwards West Sussex.  It is essentially a primer on character in addition to security improvement inwards hospitals in addition to medical assist inwards general.

Gordon genuinely made the video to do a speak he was going to hand a flake later, hence it's non just a blazing cinematographic production.  It's just a lovely exposition of cardinal principles of procedure improvement.  He starts amongst 3 personal stories well-nigh patients in addition to hence draws lessons.

Somewhere well-nigh infinitesimal 11, this slide shows up, a concise Definition of normalization of deviance, the style for the substandard to give-up the ghost the standard, a really of import cognitive bias. (It is exemplified past times the Columbia infinite shuttle disaster, left.)  This component in addition to the residue of the video acquaint of import lessons for us all.

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