Brad Helps Define Super-Utilizers

Brad Flansbaum (again) offers a thoughtful exposition on an of import topic, this fourth dimension frequent flyers (aka super-utilizers) inwards the emergency room. He notes:

Those individuals acquaint calendar week afterward calendar week amongst innumerable complaints, sometimes pedestrian, sometimes critical–always finding themselves dorsum on the ward for weeks at a time.  As expected, they convey weak community back upwards in addition to comorbidities inwards require of TLC, oftentimes requiring services non available inwards their neighborhoods (mental wellness in addition to amount abuse counseling come upwards to mind). The local identify of worship, community center, or corner bar convey limits, in addition to they solely offering in addition to so much spiritual renewal or sustenance.  We all combat to discovery a residual for these folks.  We encounter them a lot. And thus, the ER becomes their instant home.


After presenting or in addition to so of import information (above), he concludes:

Super-utilizers require a to a greater extent than individualized, unique approach.  We require to see the needs of these patients separately.

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